Privacy policy

We may collect information you provide directly to us, including:

• Full name
• Email address
• Phone number
• Delivery and billing address
• Account login information
• Order and purchase information
• Product preferences and wishlist information
• Messages or enquiries you send to us
• Information provided when contacting us through WhatsApp, email, or other support channels

When you browse our website, we may also collect limited technical information such as your device type, browser type, IP address, pages visited, and general usage information.

We use your information to:

• Process and deliver your orders
• Process payments
• Create and manage your customer account
• Provide order confirmations and updates
• Respond to customer enquiries and support requests
• Manage returns, refunds, and exchanges
• Improve our website, products, and customer experience
• Maintain website security and prevent fraudulent or unauthorized activity
• Send marketing communications where you have chosen to receive them
• Comply with applicable legal and regulatory requirements

We do not collect personal information for purposes unrelated to operating and improving Bobo Archive unless required or permitted by law.

Payments made through Bobo Archive are processed using Paystack.

Bobo Archive does not store your full card number, CVV, PIN, or other sensitive card credentials on our servers.

Payment information is handled by Paystack in accordance with its own privacy and security practices.

You can review Paystack’s privacy information on its website.

Bobo Archive may use cookies and similar technologies to keep the website functioning properly and understand how visitors use our website.

These technologies may be used to:

• Keep you signed in
• Maintain your shopping bag
• Remember preferences
• Improve website performance
• Understand website traffic and usage
• Support security and fraud prevention

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

If you create a Bobo Archive account, we retain information necessary to provide account features such as:

• Order history
• Saved addresses
• Wishlist items
• Account preferences
• Account security

You are responsible for keeping your account credentials confidential and should contact us if you believe your account has been accessed without authorization.

When you place an order, we retain information necessary to process and fulfil that order.

This may include your name, contact information, delivery address, products purchased, payment status, order number, and relevant delivery information.

We retain order records for legitimate business, accounting, customer service, security, and legal purposes.

If you subscribe to our newsletter or otherwise choose to receive marketing communications, we may send you information about:

• New releases
• Collections
• Drops
• Campaigns
• Editorial content
• Promotions
• Other Bobo Archive updates

You can unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication or by contacting us.

Bobo Archive may use WhatsApp as a customer support and communication channel.

If you contact us through WhatsApp, information you provide during that conversation may be used to respond to your enquiry, assist with an order, or provide customer support.

WhatsApp is operated by a third party and is subject to its own terms and privacy practices.

We may share necessary information with trusted service providers who help us operate Bobo Archive, including providers involved in:

• Payment processing
• Website hosting
• Database and infrastructure services
• Order fulfilment and delivery
• Customer communications
• Website analytics and security

These providers receive only the information reasonably necessary to perform their services.

We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect the rights, security, or property of Bobo Archive, our customers, or others.

We do not sell your personal information.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no online system or method of electronic transmission can be guaranteed to be completely secure.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining accounts, providing customer support, resolving disputes, preventing fraud, maintaining business records, and complying with legal obligations.

When information is no longer required, we may securely delete or anonymize it.

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Withdraw consent where processing is based on consent
• Object to certain uses of your information
• Request restriction of certain processing
• Opt out of marketing communications

Some requests may be subject to legal or operational limitations.

To make a privacy-related request, contact Bobo Archive using the contact details provided on our website.

Bobo Archive is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

Our website may contain links to third-party websites, including social media platforms, payment providers, or other services.

Bobo Archive is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically.

If you have questions about this Privacy Policy, your personal information, or how Bobo Archive handles privacy, please contact us through the contact channels provided on our website.

Bobo Archive
Nigeria

Website: boboarchive.store