FAQ

Payment is taken online at checkout through Paystack: card, bank transfer or USSD. Prices are in Naira (₦), and the total including delivery is shown before you pay.

You pay on Paystack’s secure checkout page. Your card details go to Paystack, not to Bobo Archive, and we never see or store them.

No. You can check out as a guest. With an account you can see all your orders, save delivery addresses and keep your wishlist across devices.

As soon as Paystack confirms your payment you’ll see your order page, and we email a confirmation with your order reference (it starts with BA-) and a private link to follow your order.

If a payment doesn’t go through, your order isn’t confirmed and you can try again from your bag. If money has left your account but your order isn’t confirmed, please don’t pay again. Email us at connect@boboarchive.store with your order reference and we’ll check it.

Email us at connect@boboarchive.store as soon as possible with your order reference.

No. Pieces in your bag aren’t held for you, so they can sell out before you check out. Your bag tells you if anything has sold out or changed since you added it.

Anywhere in Nigeria.

• Lagos: ₦4,000
• Rest of Nigeria: ₦7,500

Delivery is free on orders of ₦250,000 or more. The fee for your state is added at checkout, before you pay.

Your order page shows each step: paid, processing, ready for delivery, out for delivery and delivered. Open it from the link in your confirmation email, or from Orders if you have an account.

Our returns and refunds policy will be on the Returns & refunds page. For a question about a return in the meantime, email us at connect@boboarchive.store.

Every piece has a Size guide beside its sizes, with the measurements for that piece; all our charts are on the size guide page. Between sizes or unsure? Email us at connect@boboarchive.store and tell us which piece.

Sold-out sizes are marked on the product page. Save the piece to your wishlist to come back to it quickly.

Yes. Each colour has its own photos: choosing a colour on the product page shows that colour’s pictures, sizes and stock.

Use Forgot your password? on the sign-in page. We’ll email you a code to set a new one.

Every newsletter has an unsubscribe link at the bottom. Click it and you’re off the list.

If you start checkout and leave pieces in your bag, we may send up to three short reminders showing your bag at today’s prices. Each one has a link to stop them, and stopping them doesn’t affect the newsletter.